General Motors isn't calling it a recall, but Chevy Bolt electric vehicle owners are being notified about a battery problem that is affecting some of its cars on the road in what can only be described as an EV nightmare.
For a "small percentage" of the 30,000 Bolt vehicles in use, the battery is not properly energized and the car doesn't warn that your range and charge is super low. The notice from earlier this month says in certain 2017 Bolt vehicles the battery issue "may result in a loss propulsion." That's not good for your commute.
Here's a Bolt owner's notice about the issue after they input their VIN number into this GM website.
The Bolt EV requires drivers to come in for a software patch. Credit: mashable A GM spokesperson called the notification a "customer satisfaction campaign." All 2017 Bolt owners need to bring in their vehicles to a service center for a software recalibration, even if their vehicle isn't experiencing the low battery problem.
The updated warning system will give drivers more miles to get to a safe space if the battery suddenly drops and unexpectedly loses range.
The OnStar diagnostic system used in some Bolts is monitoring batteries and notifying owners through that system if they need to come in and have their battery replaced -- free of charge. The diagnostic system pinpoints symptoms that could eventually lead to the battery problem.
Chevy is contacting potentially affected cars through other communication modes, like a letter in the mail.
It's time for a service visit for about 30,000 cars.
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