Google: Reboot to fix 'glitch' that took out Google Homes and Chromecasts
新闻导语
Google: Reboot to fix 'glitch' that took out Google Homes and Chromecasts-
It's turning out to be a great day for service outages.
On Wednesday, several hours after Google Home speakers and Chromecasts across the world went down as the result of an unspecified "glitch," Google is advising users to reboot their devices to get them back online.
SEE ALSO: I talked to Google's human-sounding AI on the phone: Here's what I learnedIt's not clear what's caused the issue, but Google Home speakers were responding to commands by saying "there was a glitch, try again in a few seconds." That "glitch," whatever it was, was affecting the devices for more than 5 hours.
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Likewise, Chromecasts were also inoperable for several hours. Google hasn't commented on the source of either issue, or if the two are related, but the @MadebyGoogle Twitter account was busy Wednesday tweeting at angry users for hours letting them know a fix is on the way.
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Tweet may have been deleted
Now, the Made by Google Twitter account is advising users to reboot their devices in order to fix the issue. The company is also pushing out an automatic update that could take six hours to reach everyone affected by the glitch.
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Earlier in the day, when reached for comment, a Google spokesperson sent Mashable the following statement: "We're aware of an issue affecting some Google Home and Chromecast users. We’re investigating the issue and working on a solution."
But the extended outage left a lot of very unhappy people with trouble watching TV, controlling smart home gadgets, and listening to music.
Tweet may have been deleted
Tweet may have been deleted
Tweet may have been deleted
UPDATE: June 27, 2018, 3:42 p.m. PDT Updated with information from Google on a fix.
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